Policies

Privacy Policy
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

Cookie/Tracking Technology
This site uses cookie and tracking technology only to fulfill your requests, and any cookies used never contain any of your private personal information or transaction information.

Distribution of Information
We never sell or trade personally identifiable information such as names, postal addresses, email addresses, phone numbers, etc.. We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place.

Commitment to Data Security
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Refunds
We gladly accept returns of unused merchandise with tags for a full merchandise credit within 30 days of purchase when accompanied by a sales receipt. Special orders and sale items are not returnable.

Shipping and Handling
We endeavor to ship all items within two days of purchase. Credit card authorization and verification must be received prior to processing. All shipping charges and options will be presented during the checkout process. If you have any questions or wish to expedite the order, Please call us at 617-876-4900 (Cambridge) or 978-475-2252 (Andover).

PLEASE NOTE: Out-of-state orders WILL NOT be charged sales tax. In-state orders will be charged 6.25% sales tax.